IT Services and Support

IT Support Box Hill

For effective IT networks, underpinned by streamlined infrastructure, built to meet the distinct needs of your business. Adore IT strives to deliver peak performance, protects critical data, and supports improved productivity.

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Optimise performance

Expert insights from experienced professionals, ensuring your network properly supports your operations, meets your current needs, and mitigates disrupted access.
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Looking to the future

Priming your IT infrastructure to meet your evolving needs, by seamlessly migrating from on-site equipment, to flexible, scalable, cost-effective cloud-hosted alternatives.
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Ultimate reassurance

We take crucial steps to reduce the risk of security breaches, back-up critical data, and support business continuity in the event of a crisis.
Quality IT Support

Hand over your IT needs to a professional, and enjoy a network that always operates at its best

Are you confident your network is set-up in the most effective way to support the ongoing success of your business? As your organisation grows, your IT requirements are likely to change. Unless you have a dedicated expert in this space on the team, it’s difficult to know what updates will ensure your infrastructure continues to support your people in the best way.

Adore IT has developed a strong reputation as one of the most trusted IT support companies Box Hill has to offer. Let us handle the day-to-day management of your network, and you can be confident it will always be primed to ensure optimal speeds, minimal downtime, and unbeatable levels of security.

The importance of engaging an IT partner who really gets your business

There is no one-size-fits-all approach to IT support. Because every business is different, it follows that IT needs will be different too. 

A quality external IT partner will demonstrate a commitment to getting to know who you are, what you do, and where your business is going. These insights will be used to develop customised solutions that align with your business plan and meet your distinct needs.

What IT Support Services Do We Offer?

Our IT support isn’t just one service—it’s everything. We deliver holistic IT support to ensure you’re covered, no matter what.

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Managed Services

Place your IT support requirements into the hands of an expert, and be confident your network will always operate as it should, while enjoying extra time to focus on running your business.
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Helpdesk Support

Whatever the nature of your IT problem, you’ll have access to round-the-clock support, with experts on standby to resolve network problems swiftly and effectively.
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Network Setup

Establishing a network for the first time? We’ll consider your circumstances, and deliver a solution designed to meet your needs, now and into the future.
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IT Support

An objective external professional is in a strong position to keep an eye on your IT infrastructure, and suggest ongoing improvements to ensure it remains equipped to best support your operations.
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PC & Laptop Support

As we continue to embrace the ‘new normal’ way of working, today’s staff require network access from a growing number of devices. Expert support is needed to make sure all equipment is operating at its best.
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Computer Migration

Is your hardware all up-to-date, and installed with the very latest software? Let us seamlessly manage timely upgrades and migration, while minimising downtime.

Their knowledge of IT services is second to none, and we trust them with all of our tech needs. I'd recommend Adore IT to anyone.

Murray Yardley - Owner, Sealants & Pavements Adhesives

IT Support Solutions

Data backups and disaster recovery

As computer hackers become increasingly sophisticated, and security risks escalate with the network access requirements of a growing remote workforce, making sure data is properly protected is more vital than ever.

Security breaches can result in lost data, costly downtime and serious reputational damage.

Adore IT will ensure all critical and sensitive business data is safe, through a combination of on-site and cloud-based backup solutions, alongside the development of a disaster recovery plan – built, tested and implemented to suit your distinct circumstances.

Servers and virtualisation

Do you need to run line-of-business applications to facilitate the unique requirements of your team? Are there certain files you would prefer to host on a physical on-premises server? Are you uncomfortable with the idea of storing all your business data in a cloud-based environment?

No worries!

Adore IT understands every business has different requirements when it comes to physical hardware and virtual solutions. We therefore source, sell, install, and maintain Windows servers on-site, and set them up with the latest hardware virtualisation platforms.

Our Simple & Proven Process

Here’s how we work with you to optimise your Box Hill business for success.

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Step #1
Book Strategy Call

Your free strategy call will provide us with a understanding of your current issues & business goals. This determines the starting point for your custom IT solution plan.
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Step #2
IT Solution Plan

We’ll design a bespoke plan to meet your current IT requirements and streamline your processes, with flexibility to help meet your future needs.
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Step #3
Implement & Relax

We’ll manage implementation, and remain available to troubleshoot issues, and make recommendations for ongoing improvements.

Contact Us

Step #1:
Book Strategy Call

Keen to hear more about how Adore IT can improve your IT network solution? Give us a call today! 

Adore IT has developed a solid reputation in Box Hill for our commitment to going above and beyond, and offering the highest quality network support services. We take a customer-centric approach in everything we do. We don’t simply strive to meet expectations, we aim to exceed them.

For a better IT network primed to support the current and future success of your business, get in touch to book your introductory strategy call.

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Our Clients

We have built relationships with many businesses over our 20+ years of operating, and here are just a few of them.

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Frequently Asked Questions

Lots of business owners choose to either manage IT matters themselves, or delegate this area to an existing team member. However, unless the nominated person has an IT background, it’s unlikely they will have the knowledge required to successfully troubleshoot more complex issues, or design a network system that will best support the organisation’s needs and success.

Meanwhile, if the in-house IT manager has a different core skill set, it’s likely their time would be better spent focusing on their area of expertise, in particular where this relates to the operational aspects associated with delivering products and services. 

With a good external managed services provider, you can enjoy the peace of mind associated with knowing a skilled expert is keeping a constant, watchful eye over your network, remaining on-hand to quickly resolve any issues, and making recommendations for improvements based on the most up-to-date technical knowledge.

Most external providers of IT services offer wide-ranging support options, which can be delivered in full, or as individual offerings. At Adore IT, we offer clients the full roster of solutions relating to business IT needs, covering pretty much any technical issue you can think of, including:

  • Helpdesk support
  • Network setup
  • PC & laptop support
  • Computer migration
  • Cybersecurity
  • Data backups and disaster recovery
  • Installation and deployment of servers and virtualisation platforms
  • On-site server management
  • Cloud migration
  • Internet and WiFi Support
  • And much, much more…

Absolutely! Our people are equally as passionate about working with start-ups and small companies as heavy hitting big names. Regardless of the size of your business, we offer the exact same high-quality IT support services to everyone we work with.

And the great news is that because the development of enterprise technology is accelerating so quickly, an abundance of cutting-edge IT solutions that would previously only have been affordable to larger companies is now a realistic option for small to medium businesses too!

Our team’s preference when it comes to software solutions is delivery via Microsoft Windows. However, we are clearly obsessed with IT, and so have our finger on the pulse when it comes to the latest developments. As a result, our people have wide-ranging experience that allows us to offer support relating to the use of pretty much any software system you can think of.

As well as the Box Hill area, we have the people, capabilities, and technologies to provide managed IT services to clients based anywhere in Victoria. We are guaranteed to provide the same high standards of service wherever you are based, from Melbourne CBD, right out to the state border.

Yes, definitely, and it’s a core area of business for us. Cybersecurity is becoming an increasingly pertinent issue, particularly as cyber criminals continue to become more sophisticated, and the increased demand for remote access to networks has brought with it a range of potential new security threats.

Luckily, we are ahead of the curve when it comes to security, and have in-depth knowledge of the latest protections on the market. We work with clients to suggest, select, install and optimise antivirus software and firewall protections, as well as measures to avoid malware and trojan removal.

We also work to ensure all critical business data is regularly backed-up and safely stored, alongside the creation of detailed disaster recovery plans, to support business continuity in the event a breach does occur.

Let us handle your IT frustrations.